If you encounter any issues with our service or products, just fill out the contact form and we'll get back to you ASAP!

Just a heads-up — we usually respond within 48 hours, but during sales and periods like Black Friday and Christmas, the response period can be up to 3-6 days. More complex issues requiring extra care may take up to 10 days to resolve.

An invoice for each order is sent out with the confirmation email, however, if you need a VAT invoice for your company's accounting, just reach out to us at support@8nova.co

To help us identify your order quickly, include your order number in the subject line. In your email, mention that you would like to receive an invoice and provide the following information:• Company Name:• Company ID Number:• Company Address:• VAT ID:

If you require a VAT invoice, contact us by the 15th of the upcoming month for invoices related to the previous month.

If you’re a professional lifestyle and fashion content creator and would like to collaborate with us, simply fill out this contact form and we will get back to you as soon as possible.

We're open to partnerships. Interested in distributing BURGA-branded products: phone cases, tech accessories, water bottles, travel mugs, or any other BURGA products? 

Contact us at support@8nova.co